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What is influence and what are influencing skills?

As organisational hierarchies and layers diminish, developing personal effectiveness and influencing skills is essential in today’s workplace. Success and outcomes can only be achieved through, with and from others.  Being able to influence without formal authority is an essential skill, and we cannot do this without confidence, clarity of purpose and the communication skills to…

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Leadership Development
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The future for HR is agile, systemic and here

A systems thinking definition In a recent article for HR Magazine Paul Walley gave a useful definition of systemic thinking as: “an approach to problem-solving that sees complex entities as a series of components with each part interacting with and influencing the rest. The approach can be applied to managing organisations: the various divisions, units and teams…

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Organisational Development and HR
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Managing underperformance – having difficult conversations

Last week the Beecroft report hit the headlines as the government’s plans to boost growth and productivity were made public.  My colleague, Gary Miles, writes in People Management online today that ‘no fault dismissals’ lets poor management off the hook and would do little to stimulate growth. Underperformance is a real issue in organisations.  Our own Management Agenda research…

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Leadership Development
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How to improve your people management skills by using feedback

The CIPD’s recent Employee Outlook Survey reported recently that investing in people management capabilities would make a significant contribution to productivity and growth.  The survey found that many managers fail to realise “how bad they are at managing people” with eight out of 10 managers reporting their staff are ‘satisfied’ or very satisfied with them as a…

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Leadership Development
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