When the clamour for change reaches fever pitch, as it is around the NHS at present, evidence based decision-making can fall by the wayside. For example, threatening Foundation Trusts and hospitals with the loss or reduction of their indemnity cover hits all the right notes if your approach to performance management is ‘carrot and stick’. The…
Last week the Beecroft report hit the headlines as the government’s plans to boost growth and productivity were made public. My colleague, Gary Miles, writes in People Management online today that ‘no fault dismissals’ lets poor management off the hook and would do little to stimulate growth. Underperformance is a real issue in organisations. Our own Management Agenda research…
The CIPD’s recent Employee Outlook Survey reported recently that investing in people management capabilities would make a significant contribution to productivity and growth. The survey found that many managers fail to realise “how bad they are at managing people” with eight out of 10 managers reporting their staff are ‘satisfied’ or very satisfied with them as a…
Developing personal effectiveness is essential today. Increasingly we need to influence without formal authority and we cannot do this without confidence, clarity of purpose and the communication skills to fully express ourselves. Our roles as leaders or managers – in tough times, or during change – also require that we draw on who we are, as…
