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Managing underperformance – having difficult conversations

Last week the Beecroft report hit the headlines as the government’s plans to boost growth and productivity were made public.  My colleague, Gary Miles, writes in People Management online today that ‘no fault dismissals’ lets poor management off the hook and would do little to stimulate growth. Underperformance is a real issue in organisations.  Our own Management Agenda research…

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Leadership Development
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How to improve your people management skills by using feedback

The CIPD’s recent Employee Outlook Survey reported recently that investing in people management capabilities would make a significant contribution to productivity and growth.  The survey found that many managers fail to realise “how bad they are at managing people” with eight out of 10 managers reporting their staff are ‘satisfied’ or very satisfied with them as a…

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Leadership Development
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What makes an excellent virtual manager?

Using a range of methods including in-depth interviews, web and postal surveys to access the experiences of real virtual managers and their teams, this report examines what makes an excellent virtual manager. The report also gives some insight into what is different about managing a virtual workforce, why virtual arrangements are increasing and the type…

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Management Development
Guide to personal effectiveness

Guide to personal effectiveness

Developing personal effectiveness is essential today. Increasingly we need to influence without formal authority and we cannot do this without confidence, clarity of purpose and the communication skills to fully express ourselves. Our roles as leaders or managers – in tough times, or during change – also require that we draw on who we are, as…

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Leadership Development
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