Organisation Design
Intentionally designing work which flows across organisational boundaries, reducing friction and waste to achieve effective and efficient performance and cultural outcomes.
We can help define your strategy or implement it, using our tested methods to not only redesign your Target Operating Model (TOM) but ensure it is delivered in a way that engages staff around new ways of working and collaborating.
Is your organisation experiencing:
- Slow decision-making – if your organisation’s structure and decision-making process is too complicated or hierarchical, it hinders your responsiveness, flexibility and agility.
- Persistent communication breakdowns –silos are a sign of poor organisation design and indicate a need for a more collaborative and integrated structure, aligned with organisational goals.
- Inflexibility – an inability to adapt quickly to changes in the external environment due to market shifts or disruptive technology such as Artificial Intelligence (AI) may indicate your current structure is no longer fit for purpose.
- Duplication of roles – redundant roles, overlapping responsibilities or duplication across departments suggests inefficiencies in your current structure and processes.
Are any of these familiar to you? We can help. Roffey Park offers solutions-orientated consultancy to organisations on change and transformation.
What types of support do we offer?
- Thought partners – we help you to gain clarity on complex, system-wide problems, bringing our experience of working with other clients and our thought leadership for new perspectives.
- Facilitation – external facilitation of your team meetings means that you can be part of the exploration and solutioning. We are unencumbered by the past and unlimited by difficult relationships meaning that we can help you get to a place of truthful collective understanding more quickly.
- Diagnosis – using methods and tools developed over many different change and transformation projects, we can provide the data and insights you need.
- Advice and guidance – our approach is highly participative and inclusive. Sometimes you need clear directional advice based on industry expertise.
- Solutions – our hallmark is collaborative co-creation of solutions, leading to faster adoption and lasting change that you can sustain internally using the same methods.
- Strategy – regardless of what stage your strategic thinking is at, we can help you to assess whether your chosen strategy will be effective in addressing the change you want to see as well as determining your organisation’s capability to deliver what matters.
Case Study: Organisation Design at a Membership Association
Changing expectations around perceived value has meant falling UK membership numbers while international membership is growing. This not-for-profit organisation is in the midst of a change and transformation programme expected to bring significant efficiencies as a result of process improvements and increased use of technology.
The governing Board requested an independent external review of strategic resourcing following requests from the executive leaders for significant growth in permanent staff headcount.
With a tight deadline before the next Board meeting, a Roffey Park consultant carried out a series of focused interviews and reviewed a large quantity of strategy, performance, plans and policy documentation. The result was a report clearly identifying the current situation, root causes, future predictions and advising a range of options for the Board to consider.
We specialise in 4 key areas of OD&D
Organisational Health and Culture
Organisation Design
Leadership Cohesion
Organisational Agility and Resilience
Why choose Roffey Park
We adopt a ‘do with’ rather than a ‘do to’ approach. We don’t presuppose the answer, nor the journey, but we will support you in gaining clarity on how best to achieve organisational goals healthily and sustainably. Our solutions are co-created, bespoke and tailored to your needs.
We are your trusted thought partner from the start of your project to finish, carefully assigning you a team of credible and experienced individuals from our faculty and associate community, all who have lived experience of complex change and transformation in complex and contested environments. They will leverage their insights to best guide, advise and lead you.
We are:
- Trusted by some of the world’s most well-known organisations in the public, private, and not-for-profit sectors
- A research and credible thought leader in the world of work
- Committed to delivering long-lasting, positive change whilst building capability, not dependency
- Flexible and agile to respond to your emerging needs
- Respectful of your financial position; we offer competitive rates and will strive to optimise your budget
- The ‘Best Consultancy Partnership’ (2021) winner for our work with Ireland’s Department for Public Expenditure and Reform (DPER)
