Is your organisation experiencing:
- Market changes – disruption due to new competitors, changing customer expectations and new or emerging technology.
- Performance not meeting expectations – however you measure performance, whether through growth, profitability, customer satisfaction, effectiveness measures, we work with you to on a systematic review of the reasons and co-design solutions. For example, you may choose to refresh your strategy, align teams towards purpose or initiate a development programme.
- Mergers and acquisitions – changes in your organisation’s ownership and top teams may mean a realignment or redesign of the newly merged or acquired group.
- Talent management – difficulties acquiring or retaining key roles, ineffective succession planning and outdated performance management practices may benefit from an external view.
- Multigenerational gaps – perhaps you are struggling to retain millennials whilst wondering how to transfer the knowledge of long-standing employees close to retiring, or different attitudes to work and management are creating unnecessary friction.
- Limited career development opportunities – lack of opportunities for growth, advancement and skill development may encourage your best talent to look elsewhere.
Are any of these familiar to you? We can help. Roffey Park offers solutions-orientated consultancy to organisations on change and transformation.
What types of support do we offer?
- Thought partners – we help you to gain clarity on complex, system-wide problems, bringing our experience of working with other clients and our thought leadership for new perspectives.
- Facilitation – external facilitation of your team meetings means that you can be part of the exploration and solutioning. We are unencumbered by the past and unlimited by difficult relationships meaning that we can help you get to a place of truthful collective understanding more quickly.
- Diagnosis – using methods and tools developed over many different change and transformation projects, we can provide the data and insights you need.
- Advice and guidance – our approach is highly participative and inclusive. Sometimes you need clear directional advice based on industry expertise.
- Solutions – our hallmark is collaborative co-creation of solutions, leading to faster adoption and lasting change that you can sustain internally using the same methods.
- Strategy – regardless of what stage your strategic thinking is at, we can help you to assess whether your chosen strategy will be effective in addressing the change you want to see as well as determining your organisation’s capability to deliver what matters.
Case Study: Organisational Agility & Resilience at an NHS Trust
Internal OD teams within a UK National Health Service Trust have been focused on a change and transformation plan following a review in 2022 where the standard of some services was deemed unacceptable. Problems recruiting staff for critical roles has meant the scaling back of services, affecting local communities and reported widely in press and social media.
Some toxic elements of culture felt by some staff, particularly the treatment of junior staff by those in senior posts.
After carrying out a series of sessions to listen carefully to the experiences, concerns and ideas of representatives across the whole hospital system, a team of Roffey Park consultants designed and facilitated a two-day in-person workshop. Over fifty participants including hospital managers, surgeons, nurses, allied health professionals and others began a collective journey to widen their understanding of the shared challenges.
Finding they had more in common with colleagues than expected, they aligned around a vision of improved services and identified five themes of work. Extending beyond the workshop, action groups were established of people empowered to make real improvements to the processes that matter to patients and staff.
We specialise in 4 key areas of OD&D
Organisational Health and Culture
Organisation Design
Leadership Cohesion
Organisational Agility and Resilience
Why choose Roffey Park
Our approach to change and transformation is to ‘do with’ rather than ‘do to’. Collaborative, participative and inclusive, we co-design processes and solutions with your teams. This means that we don’t have a fixed idea of the solution, instead we skilfully combine your deep organisational knowledge with our independent expertise from many other client projects.
Our carefully selected team of experienced individuals have worked at senior leadership and board level, have a nuanced understanding of organisational performance and culture and have led change and transformation projects using a range of approaches. They understand first-hand the challenges of successfully leading strategic change and can therefore provide a highly practical level of support.
Our consulting team have operated within a wide range of sectors, from NHS to charities, global industry to government departments, start-ups to recently merged. This team-based approach ensures the best fit for your organisation, allows rapid scaling and full flexibility.
We are:
- Committed to delivering long-lasting, positive change whilst building capability, not dependency
- Flexible and agile to respond to your emerging needs
- Trusted by some of the world’s most well-known organisations in the public, private, and not-for-profit sectors
- A research and credible thought leader in the world of work
- Respectful of your financial position; we offer competitive rates and will strive to optimise your budget
- The ‘Best Consultancy Partnership’ (2021) winner for our work with Ireland’s Department for Public Expenditure and Reform (DPER)
